Terms & Policies
Acceptable Use Policy
Abloom Assistant is dedicated to assisting you and your family within reasonable boundaries. However, certain tasks fall beyond our scope due to legal, ethical, or practical considerations. While this list isn't exhaustive, it outlines the primary categories of tasks we refrain from undertaking. We retain the discretion to decline any task, whether listed or not.
1. Illegal or Dangerous Activities: We do not engage in or support tasks that are deemed illegal or potentially harmful, including but not limited to copyright infringement, digital piracy, pyramid schemes, misrepresentation, counterfeiting, discrimination, harassment, bullying, or projects posing physical danger to individuals, animals, or property.
2. Medical Advice: While we may assist in researching and locating medical providers, we do not provide medical advice.
3. Financial or Legal Advice: We may assist in finding reputable financial and legal advisors, or assist in creating financial tools such as budgets, we do not offer direct financial or legal advice as we are not fiduciaries.
4. Highly Sensitive Personal Data: Tasks involving access to highly sensitive personal information may be declined, such as accessing comprehensive personal health records online.
5. Business and Academic Support: We offer resources and guidance to assist with business and academic tasks, but we do not undertake the completion of work or academic assignments on behalf of our clients. However, exceptions may be made for work assignments if both Abloom Assistants and the client have agreed upon the tasks in a formal proposal, engagement letter, or other contractual documentation.
6. Highly Complex Projects: We do not directly undertake or manage large, intricate projects such as home renovation or writing a novel. Exceptions may be made on a case-by-case basis.
7. Time-Intensive Tasks: Tasks should have a defined outcome or reasonable timeline. Projects requiring extensive time or recurring elements should be broken down into smaller, manageable tasks.
8. Adult or Explicit Content: We do not assist with tasks involving adult content, nudity, pornography, or explicit material.
We appreciate your understanding and cooperation in adhering to these guidelines.
Cookie Policy
This policy explains what cookies are, how we use them at Abloom Assistant, and what options you have related to our use of cookies. “Services” in this policy refers to our website, our app, software, and electronic communications.
What are Cookies?
Cookies are small text files placed in browsers or on devices that help websites, mobile apps, and service providers recognize you and remember things about you, such as your preferences or your past usage of the services. Other technologies – such as pixel tags, web beacons, local storage, and advertising identifiers – perform similar functions. We refer to all these technologies as “Cookies” for ease of reference.
How does Abloom Assistant Use Cookies?
Like many online service providers, we use may Cookies, including third party Cookies, to provide, protect, improve, and promote our Services. Our use of Cookies may fall into the four following categories:
1. Operationally-necessarycookies:Thesetypesofcookiesareessentialin order to operate our Services. They allow you to access and make use of our Services, applications, and tools, such as keeping you logged in, identifying irregular website behavior, preventing fraudulent activity, and improving security.
2. Performance-relatedcookies:Thesetypesofcookiesareusedtoassessthe performance of our Services and help us understand how users engage with our Services so we can improve and customize your experience.
3. Functionality-relatedcookies:Thesetypesofcookiesallowustoofferyou enhanced functionality when accessing our Services. For example, they help identify you when you sign into our Services or keep track of your specified preferences, interests, or past items viewed.
4. Advertising-ortargeting-relatedcookies:Thesetypesofcookiesareusedby us and our partners to better understand your preferences and interest in our Services. We and our partners use this information to deliver content and
advertisements that are relevant to your interests on our Services as well as third-party websites.
Your Choices
You can control the data collected through Cookies in a number of ways:
Browser settings: You can set your browser not to accept cookies, though this may limit your ability to use our Services. Many browser extensions also provide features that create transparency and choice around Cookies on the web. Please note that, due to a lack of an agreed upon standard for interpreting Do Not Track (DNT) signals, our Services do not currently respond to DNT signals from browsers.
Mobile Identifiers: Most mobile device operating systems allow you to restrict the use of certain device identifiers for targeted advertising. Additionally, some mobile operating systems allow you to reset or rotate the advertising identifier associated with your device. You can find more information on how to opt out of personalized advertisements on some mobile applications by following the instructions for Android, iOS and others.
Self-regulatory: The online advertising industry also provides websites from which you may opt out of receiving targeted ads from marketers and advertising technology companies that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative and the Digital Advertising Alliance. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt out of personalized advertisements on some mobile applications by following the instructions for Android, iOS and others.
Google Analytics: You can opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on.
If you have additional questions regarding Abloom Assistant’s use of data collected from Cookies, please contact us.
Privacy Policy
At Abloom Assistant, safeguarding your privacy and personal information is paramount. This Privacy Policy delineates the collection, use, disclosure, and protection of data obtained from users of our virtual personal assistant services, ensuring compliance with prevailing legal standards.
1. Collection of Personal Information
We collect various categories of personal information during your engagement with our services, encompassing:
Account Information: Details furnished during account creation, including name, email address, phone number, and physical address.
Payment Information: Information essential for processing payments, such as credit card details or alternative payment methods.
To-Do Information: Pertinent data associated with tasks or to-dos you delegate for assistance, encompassing preferences, budgets, and relevant particulars.
Interaction Data: Logs of interactions with our assistants, including chat transcripts, voice recordings, and shared media.
Device and Usage Information: Data pertaining to devices utilized for accessing our services, alongside interaction patterns.
Location Information: Geographical data inferred from IP addresses or alternate sources to facilitate location-based services.
Other Information: Supplementary information volunteered by you or obtained from third-party sources.
2. Use of Personal Information
We employ the personal data we gather for the following objectives:
● Service Provision and Personalization: Delivering tailored virtual assistant services aligned with your preferences and requirements.
Payment Processing: Facilitating transactions and administering subscriptions.
Communication: Disseminating service-related updates, responding to inquiries, and providing customer support.
Service Enhancement: Analyzing usage trends, resolving issues, and refining service functionality to enhance user experience.
Legal Compliance: Adhering to legal obligations, enforcing our terms of service, and safeguarding against fraudulent activities.
3. Sharing of Personal Information
We may share your personal data with the following entities:
Service Providers: Third-party vendors and collaborators aiding in service delivery, payment processing, or technical support.
Affiliates: Corporate entities and subsidiaries within our organization for operational purposes.
Business Transfers: In instances of mergers, acquisitions, or asset sales, personal data may be transferred as part of the transaction.
Legal Compliance: When mandated by law or in response to valid legal requests, personal information may be disclosed to fulfill legal obligations or protect rights and interests.
Consent: With your explicit consent or as per your directives, personal data may be shared with third parties.
4. Data Security
We employ organizational measures to safeguard the confidentiality, integrity, and accessibility of your personal data. These measures include encryption, access controls, and routine security assessments.
5. Data Retention
Personal data is retained solely for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless extended retention is mandated or permissible by law.
6. Your Rights and Choices
You possess certain rights concerning your personal data, including the right to access, rectify, or erase your information. You may also opt out of specific data processing activities or revoke consent where applicable. For exercising these rights or queries pertaining to your personal data, please contact us.
7. Updates to Privacy Policy
This Privacy Policy may be periodically updated to reflect changes in practices or legal requirements. We encourage you to review this policy periodically for any modifications.
By utilizing our services, you acknowledge having read, comprehended, and consented to the terms delineated in this Privacy Policy.
Refund Policy
At Abloom Assistant, we strive to provide the highest level of service and customer satisfaction. However, we understand that sometimes there may be concerns regarding our services. Please review our refund policy below.
Non-Refundable Hour Packages
All purchased hour packages are non-refundable. Once an hour package is purchased, it cannot be refunded for any reason. We encourage clients to fully utilize their purchased hours.
Third-Party Vendor Orders
For any issues arising from orders placed through third-party vendors (such as grocery lists, delivery services, or any other third-party services arranged by Abloom Assistants on behalf of the client), Abloom Assistants is not responsible or liable for the issue itself or the resolution of the issue. Clients are advised to contact the respective third-party vendor directly to resolve any problems related to their orders.
Service Concerns
If you have any concerns about the services provided by Abloom Assistants, please contact our team within 48 hours of the service to address the issue. While we do not offer refunds, we are committed to resolving any service-related concerns to the best of our ability.
Task Execution Policy
At Abloom Assistant, we strive to provide high-quality virtual personal assistant services to help you manage your busy life. To ensure a smooth and efficient experience, we have established the following guidelines for our tasks:
Free Hours: As a special offer, we may provide prospective clients with hours free of charge. If the task(s) exceeds this timeframe of hours given, we will use our discretion to determine whether to complete the task(s) or to communicate the additional time required and associated costs.
Task Discretion: Abloom Assistant reserves the right to decline tasks that do not meet our guidelines or that we deem unmanageable within the given parameters. We will evaluate tasks on a case-by-case basis and make decisions accordingly.
Reasonable Timeframe: While it is our goal to complete all tasks within a reasonable time period, we do not guarantee that your task will be completed within a specific timeframe. Factors such as task complexity, current workload, and resource availability can impact the completion time. We will communicate with you to provide estimated timelines and keep you updated on the progress of your task.
By utilizing our services, you acknowledge and agree to these guidelines. Our aim is to provide exceptional service while maintaining realistic expectations regarding task completion.
Terms of Service
These Terms of Service ("Terms") govern your use of the services provided by Abloom Assistant ("we", "us", or "our"), including our website and any other platform or service offered by Abloom Assistant (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
AcceptanceofTerms:ByusingourService,youagreetotheseTermsinfull.If you do not agree to these Terms, you may not use the Service.
DescriptionofService:AbloomAssistantprovidespersonalassistant services, including but not limited to scheduling appointments, managing tasks, providing information, and facilitating communication.
UserAccounts:InordertoaccesscertainfeaturesoftheService,youmaybe required to create an account. You agree to provide accurate and complete information when creating your account, and to update your information as necessary to ensure its accuracy. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
FeesandPayment:TheuseofourServicemaybesubjecttofees.Byusing the Service, you agree to pay all applicable fees and charges. Fees are subject to change at any time, and we will provide you with reasonable notice of any changes to fees.
Privacy:Yourprivacyisimportanttous.OurPrivacyPolicyexplainshowwe collect, use, and disclose your personal information. By using the Service, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
ProhibitedConduct:Youagreenottoengageinanyconductthatviolates these Terms or any applicable laws or regulations. This includes, but is not limited to, transmitting any content that is unlawful, harmful, or infringes upon the rights of others.
Termination:Wereservetherighttosuspendorterminateyouraccesstothe Service at any time, for any reason, without prior notice or liability.
DisclaimerofWarranties:THESERVICEISPROVIDED"ASIS"AND"AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS
OR IMPLIED. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE
ACCURACY OR COMPLETENESS OF THE SERVICE OR ITS CONTENT. 9. LimitationofLiability:INNOEVENTSHALLWEBELIABLEFORANY
INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING OUT OF YOUR USE OF THE SERVICE.
10. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Virginia, without regard to its conflict of law provisions.
11. Changes to Terms: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Service. Your continued use of the Service after the posting of the revised Terms constitutes your acceptance of the changes.
12. Contact Us: If you have any questions about these Terms, please contact us at Abloom.assistants@gmail.com